Monday, March 9, 2020

Health Officials Offer Updated Guidance for COVID-19


News Release from Central Oregon Emergency Information Network
Posted on FlashAlert: March 9th, 2020 4:18 PM
Downloadable file: Common_Coronavirus.pdf

Public health officials are offering updated guidance for individuals with questions about testing for COVID-19.

Central Oregon public health officials recommend that individuals with concerns about COVID-19 and their health first call their local health care provider. The provider can determine if individuals need to be seen and let them know what their next steps should be. This allows local emergency rooms the capacity to care for those with critical health needs. 

Currently, Oregon Health Authority recommends that physicians rule out influenza and other common respiratory pathogens prior to testing for COVID-19.

Local public health officials recommend that, as with flu, most people with COVID-19 can recover at home without problems. Most people with COVID-19 appear to have mild symptoms that do not require a medical visit. Those with fever and cough who have trouble breathing, or feel faint, or parents of a child who gets bluish color of the skin around the mouth should dial 9-1-1.

There is no specific treatment for COVID-19. The goal of medical care is to support the person who is ill, supply oxygen if needed, and help lessen the symptoms until the immune system kicks in and kills the virus. 

Calling ahead before seeking medical attention is an important step in protecting the health of the public and health care providers. Those who seek care at a clinic or hospital may be asked to:

  • Wash their hands or use hand sanitizer.

  • Put on a mask to limit spread of the virus.

  • Make sure to keep their distance from other individuals.

On Sunday, Gov. Kate Brown declared a state of emergency in Oregon, which she said would give Oregon Health Authority and the Office of Emergency Management “all the resources at our state’s disposal to stem the spread of this disease.”

The state of emergency will remain in effect for 60 days but can be extended as needed.

Local health officials and emergency managers continue to work closely with their counterparts at the Oregon Health Authority and Office of Emergency Management to monitor developments and statewide impacts.

For individuals with questions about the difference between coronavirus and COVID-19, public health officials have some clear distinctions. Some coronavirus strains are common throughout the world, most cause mild to moderate illness and are one cause of a common cold. COVID-19 is a new or novel coronavirus that can cause a more serious respiratory illness in people. Individuals can be diagnosed with a coronavirus that is not COVID-19. (See attached flyer for more information.)

In addition to the COEIN joint efforts, many partners are also sharing supporting materials and messages with their clients, staff and members of the public. 

A few of these resources include:

COIEN’s website, provides a collective resource for up-to-date information. Access to accurate, timely information both locally and nationally is encouraged. Our County Public Health experts point to the Oregon Health Authority and the Centers for Disease Control and Prevention as good sources of information.

Daily situation updates are available via email at

Central Oregon Emergency Information Network (COEIN), includes Deschutes County Health Services, Deschutes County Sheriff’s Office, St. Charles Health System, Crook County Health Department, Crook County Sheriff’s Office, Jefferson County Health Department, Jefferson County Sheriff’s Department, tri-county public schools, City of Bend, Bend Police, Bend Fire & Rescue, and others. COEIN’s purpose is to collect, coordinate and distribute timely and accurate information.

Accommodation Information for People with Disabilities   

To obtain this information in an alternate format such as Braille, large print, electronic formats, etc. please contact the COEIN JIC at 541.316.0087 or

Contact Info: