Tuesday, April 14, 2020

St. Charles Begins Drive-Through Specimen Collection


News Release from Central Oregon Emergency Information Network
Downloadable file: ST_charles_offering_drive_thru_testing.jpg
Starting Thursday, April 14, St. Charles Health System will begin offering a drive-through specimen collection service for COVID-19 testing outside of the St. Charles Family Care clinic at 2600 NE Neff Road in Bend.

Those taking advantage of this service must have a provider’s order and call 541-699-5107 to schedule an appointment. The ordering provider does not have to be employed by or affiliated with St. Charles. Individuals who do not have a provider’s order will be referred to their primary care provider, or to an Immediate Care or Urgent Care clinic for evaluation.

Initially, the drive-through will be open weekdays, 9 a.m. to 3 p.m. Upon arrival, individuals will participate in a quick registration process, after which a specimen will be collected. All specimens will be sent to the University of Washington for testing, and results should be available within two to four business days.

To use this service, individuals should enter the St. Charles Bend campus from Neff Road and follow the signage on Medical Center Drive to the drive-through entrance.

In addition to offering drive-through specimen collection, St. Charles Bend is now also able to provide rapid on-site COVID-19 testing for eligible patients who are hospitalized. The health system received its first allotment of 120 test kits Friday, allowing its Bend laboratory to begin performing COVID-19 tests on its Cepheid platform on Saturday. The health system is expecting a second shipment of 890 test kits within the next two weeks. Once that shipment is received, the health system expects to expand rapid on-site testing to its hospital laboratories in Madras, Prineville and Redmond.

Reminder: St. Charles’ Emergency Departments are open to treat patients
As a reminder to the community, St. Charles’ Emergency Departments are open to see patients with conditions other than COVID-19. All Emergency Departments have protocol in place to evaluate and triage patients in such a way so as to reduce the risk of exposure to the virus. This includes taking patients with respiratory symptoms to areas for care that are separate from everyone else.

“We want to make sure people who need emergent care are getting it,” said Dr. Gillian Salton, an emergency medicine physician in the St. Charles Bend Emergency Department. “We have many processes in place, and are wearing the appropriate personal protective gear, to ensure our Emergency Departments remain safe places for those with emergent medical needs to be seen.”
It is also important to remember that due to the COVID-19 pandemic, there continues to be a nationwide shortage of blood supply. Emergency Department and trauma physicians continue to urge Central Oregonians to use caution and avoid activities that could lead to a high likelihood of traumatic injury requiring blood transfusions.
Learn more on the St. Charles website.

COEIN’s website, www.coemergencyinfo.blogspot.com provides a collective resource for up-to-date information. Access to accurate, timely information both locally and nationally is encouraged. Our County Public Health experts point to the Oregon Health Authority and the Centers for Disease Control and Prevention as good sources of information. Daily situation updates are available via email at http://bit.ly/COVID19UPDATES

COVID-19 phone line: Monday to Friday, 8 a.m. to 6:30 p.m. 541-699-5109

Central Oregon Emergency Information Network (COEIN), includes Deschutes County Health Services, Deschutes County Sheriff’s Office, St. Charles Health System, Crook County Health Department, Crook County Sheriff’s Office, Jefferson County Health Department, Jefferson County Sheriff’s Department, tri-county public schools, City of Bend, Bend Police, Bend Fire & Rescue, and others. COEIN’s purpose is to collect, coordinate and distribute timely and accurate information.
Accommodation Information for People with Disabilities  
To obtain this information in an alternate format such as Braille, large print, electronic formats, etc. please contact the COEIN JIC at 541.316.0087 or centraloregoninfo@gmail.com.
Contact Info:
Lisa Goodman, Public Information Officer
Phone: 541-706-5989 | Cell: 541-241-0467